Cancellation & Refund Policy – FAVoffers
1. Introduction
At FAVoffers, we strive to provide transparent and high-quality promotional and eCoupon marketing services for businesses and users.
This policy explains cancellation rules, refund eligibility, campaign modifications, and payment-related conditions.
2. Nature of Services
FAVoffers provides digital promotional services including:
- eCoupon campaigns
- Business promotion
- Offer distribution
- Marketing visibility
- Branding support
- Video & creative services
- Targeted campaign distribution
Since these are digital marketing services, refund eligibility may be limited once services are started.
3. Cancellation Policy
Before Campaign Activation
Businesses may request cancellation before campaign launch or offer publishing through official email communication.
After Campaign Activation
Cancellation may not be possible once:
- Offers are published
- eCoupons are generated
- Campaign distribution starts
- Promotional creatives are processed
- Videos are created
- Marketing execution begins
4. Refund Policy
Non-Refundable Services
- Active promotional campaigns
- eCoupon distribution services
- Marketing campaigns
- Video creation services
- Creative design services
- Branding services
- Customized promotional packages
Refund Eligibility
Refunds may only be considered in special situations such as:
- Duplicate payments
- Payment processing errors
- Approved cancellation before campaign launch
- Service non-initiation due to platform issues
All refund requests are subject to internal review and approval by FAVoffers.
5. Refund Processing Timeline
- Approved refunds may take 7–15 business days
- Refunds will be processed through the original payment method where possible
- Bank or payment gateway delays are not controlled by FAVoffers
6. Package Upgrades & Modifications
Businesses may request:
- Package upgrades
- Campaign modifications
- Additional eCoupons
- Audience targeting changes
- Additional promotional services
Additional charges may apply based on requested modifications.
7. No Guarantee of Results
FAVoffers provides promotional visibility and marketing support but does not guarantee:
- Sales numbers
- Revenue growth
- Customer conversions
- Bookings or walk-ins
- Business profits
Results may vary depending on market conditions, offer quality, pricing, and customer demand.
8. User & Business Responsibility
Businesses are responsible for:
- Providing accurate offer details
- Maintaining service quality
- Managing customer interactions professionally
- Responding to enquiries promptly
9. Failed or Incomplete Payments
If payment is incomplete, declined, reversed, or flagged as suspicious, FAVoffers may:
- Suspend services
- Delay campaign activation
- Cancel promotional execution
10. Fraudulent Activities
Refunds or cancellations will not be accepted for:
- Fraudulent transactions
- Fake claims
- Coupon misuse
- Violation of platform policies
11. Communication & Support
All cancellation or refund requests should include:
- Business name
- Registered contact details
- Transaction reference
- Reason for request
12. Policy Updates
FAVoffers may update this policy at any time. Continued use of services means acceptance of updated terms.
13. Contact Information
FAVoffers
📧 Email: Faventurescompany@gmail.com
📞 Phone: +91 9001134567
🌐 Website: www.favoffers.in
Final Statement
FAVoffers is committed to maintaining fair, transparent, and professional business practices while delivering high-quality promotional and marketing services.
We appreciate your trust and cooperation.
